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Where to report a collision in Etobicoke

Toronto North Collision Reporting Centre 113 Toryork Drive, Toronto, ON M9L 1X9 (near Weston Rd & Hwy 400) 416-745-1600 8:00 a.m.–Midnight, 7 days a week
Toronto East Collision Reporting Centre (alternate) 39 Howden Road, Scarborough, ON M1R 3C7 416-701-1600 8:00 a.m.–Midnight, 7 days a week

Both centres are operated by Accident Support Services International (ASSI) in partnership with Toronto Police Service — a different operator arrangement from Peel Region's centres, though the process is similar. Hours and details can change; confirm before you go.

When you must report — and Toronto's 24-hour window

Reporting timing is a Highway Traffic Act / police requirement — it does not affect your right to treatment or the strength of an accident benefits or injury claim. Sources: Toronto Police Service and 31 Division's collision reporting page.

Hit as a pedestrian or cyclist in Etobicoke

Toronto runs a dedicated Cyclist/Pedestrian Collision Reporting Centre — believed to be the first of its kind in North America — at 350 Dovercourt Rd (14 Division), open 11 a.m.–7 p.m. Monday to Friday. It's for pedestrians and cyclists whose injuries don't need immediate medical attention, and it doesn't handle vehicles. You can start your report through a web application at accsupport.com and finish it in person. If you were seriously hurt, get medical attention first — see our guide on being hit as a pedestrian or cyclist for what accident benefits you're still entitled to.

What to bring

Before you go, gather your driver's licence, vehicle ownership (permit), and insurance slip (pink card) — you'll need the vehicle itself there too. Photograph all sides of your vehicle and the damage, and get the other driver's name, licence number, plate, and insurance information, plus contact details for any witnesses. Staff help you complete the report and give you an incident number for your insurer.

After you've reported — get the help you're entitled to

Filing the report is just the paperwork side. If you were hurt — even if it felt minor at the scene — Ontario's no-fault accident benefits generally cover your treatment regardless of who caused the crash; our guide on what accident benefits (SABS) cover explains what's included. Our step-by-step guide to what to do after a car accident covers the fuller timeline, and if you're weighing whether it's worth talking to a lawyer, see do I need a lawyer after a car accident in Ontario? We're a free intake service connecting accident victims across Ontario — not just Peel Region — with vetted personal injury lawyers and registered physiotherapy clinics.

This is general information, not legal advice — for guidance on your specific situation, speak with a licensed lawyer; we can connect you with one for free.

Not sure where you stand? Find out free.

A free consultation takes one phone call — no cost, no obligation, and your insurer isn't notified.

This is general information, not legal advice — timelines and requirements depend on your specific situation and can change.

FAQ

Collision Reporting Centre Etobicoke — FAQs

Where is the Collision Reporting Centre for Etobicoke?

Etobicoke is served by the Toronto North Collision Reporting Centre at 113 Toryork Drive, Toronto, ON M9L 1X9 (near Weston Rd and Hwy 400), phone 416-745-1600. If you're closer to the east end, Toronto East at 39 Howden Road, Scarborough, is also an option. Both are operated by Accident Support Services International (ASSI) in partnership with Toronto Police Service.

How long do I have to report a collision in Etobicoke?

Toronto Police Service's own published policy states you must report a property-damage collision within 24 hours. This is different from Peel Regional Police's 48-hour rule that applies in Brampton and Mississauga — the two services set their own administrative windows under the same provincial law, so don't assume the Peel timeline applies inside Toronto.

Do I have to report every collision in Etobicoke?

You must report if anyone is injured or if combined damage looks like it could exceed $5,000 — the same province-wide threshold that applies everywhere in Ontario. For vehicle or property damage under $5,000 with no injuries, Toronto Police Service also offers online reporting instead of an in-person visit. If the other driver fled the scene, you still need to report in person regardless of the damage amount.

What do I bring to the Collision Reporting Centre?

Bring your driver's licence, vehicle ownership (permit), insurance slip (pink card), the vehicle itself, and photos of the damage. Staff help you complete the report and give you an incident number for your insurer.

I was hit as a pedestrian or cyclist in Etobicoke — is there a different process?

Toronto has a dedicated Cyclist/Pedestrian Collision Reporting Centre at 350 Dovercourt Rd (14 Division), open 11 a.m.–7 p.m. Monday to Friday, for pedestrians and cyclists with injuries that don't need immediate medical attention — it doesn't handle vehicles. You can start your report online at accsupport.com before attending in person.

Do you only help people in Peel Region?

No — we serve accident victims across all of Ontario, including Etobicoke and the rest of Toronto. The accident benefits system and how we help work the same way regardless of which police service's reporting centre you used.

More collision reporting guides

Crash happened in Peel Region instead? See our hub covering Collision Reporting Centres in Brampton & Mississauga, or our dedicated guides for the Brampton collision reporting centre and the Mississauga collision reporting centre.

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