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When you must report a collision in Ontario

In Peel Region, Peel Regional Police operates collision reporting for both Brampton and Mississauga, so residents of either city report into the same regional system. Confirm current hours and requirements directly on that page before you go — they can change.

What to bring

Before you go, gather your driver's licence, your vehicle ownership (permit), and your insurance slip (pink card). Take photos of all sides of your vehicle and of the damage. Get the other driver's name, licence number, plate, and insurance information, plus contact details for any witnesses. Having all of this ready when you arrive makes the report faster and gives you a clean paper trail if you need it later for an insurance claim.

Two things people get wrong

First, reporting to a Collision Reporting Centre is not the same as notifying your insurer. Even if damage is under $5,000 and you're planning to pay for repairs out of pocket rather than file a claim, most policies still require you to tell your insurer that the accident happened — regardless of the damage amount or who was at fault. Second, feeling fine at the scene doesn't mean you weren't hurt. Whiplash and other soft-tissue injuries are extremely common after even minor-looking collisions, and they often don't show up until days later. If that happens to you, a delayed onset of symptoms doesn't disqualify you from claiming accident benefits — it's still connected to the same crash. See how long you have to make an accident claim for the full timelines.

Peel Region's three Collision Reporting Centres

All three are operated with Peel Regional Police. Bring your driver's licence, vehicle ownership, insurance slip, and the vehicle itself.

Brampton — Shoppers World 499 Main St S, Unit 60F, Brampton, ON L6Y 1N7 905-459-8585 Mon–Fri 8 a.m.–8 p.m.; weekends & holidays 10 a.m.–6 p.m.
Mississauga — 11 Division 3030 Erin Mills Pkwy, Mississauga, ON L5L 1A1 905-820-6536 Mon–Sat 10 a.m.–6 p.m.
Mississauga — Peel Regional Police HQ 7150 Mississauga Rd, Mississauga, ON L5N 8M5 905-821-8393 Mon–Fri 8 a.m.–4 p.m.

Hours and addresses can change — confirm current details with Peel Regional Police before you go. For what to do after you've reported, see our dedicated guides for the Brampton collision reporting centre and the Mississauga collision reporting centre.

What happens when you get there

Staff from Accident Support Services — the organization that runs the centres — help you complete the police report, photograph the damage, apply a "Damage Reported to Police" sticker, and give you an incident number card you'll need when you call your insurer. The process typically takes about 15–20 minutes once you arrive. The driver must attend in person — someone else can't file the report for you, and reports can't be done by phone.

Know your towing rights

Ontario law gives you rights at a crash scene:

In Peel, during CRC business hours, a vehicle towed from a crash scene must go directly to a Collision Reporting Centre.

After you've reported — get the help you're entitled to

Filing the report is just the paperwork side. If you were hurt — even if it felt minor at the scene — Accident Care Ontario is a free service connecting accident victims across Peel with vetted personal injury lawyers and registered physiotherapy clinics, and explaining your options in plain language. There's no cost and no obligation. If you haven't already, our guide on what to do after a car accident covers the fuller timeline, and if you're weighing whether it's worth talking to a lawyer, see do I need a lawyer after a car accident in Ontario?

Call or message any time at (416) 418-7797, or request a free consultation on our site.

This is general information, not legal advice — for guidance on your specific situation, speak with a licensed lawyer; we can connect you with one for free.

FAQ

Collision Reporting Centre — FAQs

Where are the collision reporting centres in Brampton and Mississauga?

Peel Region has three, all operated with Peel Regional Police: Brampton — Shoppers World, 499 Main St S, Unit 60F (905-459-8585); Mississauga — 11 Division, 3030 Erin Mills Pkwy (905-820-6536); and Mississauga — Peel Regional Police HQ, 7150 Mississauga Rd (905-821-8393).

What are the Brampton collision reporting centre hours?

The Brampton (Shoppers World) centre is open Mon–Fri 8 a.m.–8 p.m., and weekends & holidays 10 a.m.–6 p.m. The Mississauga 11 Division centre is open Mon–Sat 10 a.m.–6 p.m., and the Peel Regional Police HQ centre Mon–Fri 8 a.m.–4 p.m. Hours can change — confirm with Peel Regional Police before you go.

Do I have to go to a collision reporting centre after an accident?

If the crash is property-damage-only with no injuries, yes — Ontario requires reporting when total damage looks like it could exceed $5,000, and because police usually don't attend a damage-only crash you report at a Collision Reporting Centre within 48 hours if your vehicle is drivable (if it needs a tow, you're taken there directly from the scene). If anyone is injured, there's a fatality, a suspected criminal offence, or damage to public property, call 911 instead.

What should I bring, and what happens when I get there?

Bring your driver's licence, vehicle ownership (permit), insurance slip (pink card), the vehicle itself, and photos of the damage. Staff help you complete the police report, photograph the damage, apply a "Damage Reported to Police" sticker, and give you an incident number for your insurer. It usually takes about 15–20 minutes, and the driver must attend in person.

Do the Peel collision reporting centres have reviews or ratings?

Each Peel Collision Reporting Centre location is run by Accident Support Services alongside Peel Regional Police, and you can find Google ratings and reviews for each individual location by searching its address. Most visits are quick — about 15–20 minutes — if you arrive with your licence, ownership, insurance slip and the vehicle.

Not sure where you stand? Find out free.

A free consultation takes one phone call — no cost, no obligation, and your insurer isn't notified.

This is general information, not legal advice — timelines and requirements depend on your specific situation.

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